Free energy improvement measures
Grants are available to help qualifying Plymouth residents receive new home energy improvement measures.
What is it?
These grants are paid for by energy companies under the government’s ‘Energy Company Obligation’ scheme; aiming to help homes use less energy to stay warm. It doesn’t matter which energy company you are registered with, as long as you meet the eligibility criteria. Grants can help to fund replacements to heating systems and insulation in your home.
Are you eligible?
To be eligible for help you need to:
Own your own home or rent from a private landlord (permission of the landlord may be required)
Receive one of the following benefits or tax credits*:
- Pensions Credit Guarantee Credit Element
- Income-related employment and support allowance (ESA)
- Income-based jobseeker’s allowance (JSA)
- Income support
- Child Tax Credit
- Working Tax Credit
- Universal Credit
- Disability Living Allowance
- Personal Independence Payment
- Attendance Allowance
- Child Benefit (and have a low income)
Have a household income of less than £30,000 once energy and housing costs have been taken into account and live in a property rated D or below or be considered vulnerable to the cold due to health conditions.
How can we help you?
We know companies that do ‘free insulation’ or a ‘free boiler’ can have a few reputational problems about bad sales and poor quality of installation. We wanted to make it easier for people in Plymouth to find someone more trustworthy to insulate your home or upgrade your heating.
We have asked installers operating locally to give us details of how they operate and what they offer. Out of these, we’ve chosen those that we think offer the best service, the best quality of work and a good range of different measures to improve homes.
No company is perfect and we cannot promise you there will be no issues, but if you’ve come through our system and you have a problem you can’t resolve with the installer we will be here to help you resolve your issue.
What can you have done?
Click on the image below to find out more about teach measure and their benefits.
What's the process?
- Speak to a one of our friendly advisors, we will talk you through what you could do to improve your home and the funding that might provide this for free.
- We refer you to our partner installer, we may collect eligibility information from you to do this.
- The installer completes a free, no obligation survey and lets you know what you could have done and what, if anything, it would cost.
- The installer completes the work.
What's our role?
It’s important to stress, any agreement over having insulation or heating installed will be between you and the installer. Our role in this is to introduce you to a vetted installer and to act as a third party advocate where disputes arise.
We want to be completely transparent so you should know that if you go through this system and have work installed, we will receive a small fee from the installer. We do this to pay for some of the work we do managing installer relationships and being able to provide this advice.
The fee is a standard fee, we would not favour an installer that offered to pay us more, we chose the installers we work with only on the basis of quality. As installers would normally need to advertise to find customers, we are saving them some money and we understand that the fees paid by installers are equivalent to this cost (so will not add to the cost of your work).