Plymouth Energy Community
  • Help & Advice
  • /
  • Everything you need to know about Air Source Heat Pumps

Everything you need to know about Air Source Heat Pumps

An increasingly common alternative to a gas boiler - we answer some common FAQs

Illustration of a heat pump.

What are air source heat pumps?

Air source heat pumps (ASHP) absorb heat from the outside air and use it to increase the temperature inside your home. Air source heat pumps look similar to air conditioning units. Their size depends on how much heat they’ll need to generate for your home – the more heat, the bigger the heat pump.

How many types of air source heat pumps are there?

There are two types of air source heat pump. Air-to-water systems are more common; they heat water which is then circulated around the home via radiators or an underfloor heating system. They can also be used to heat water in a storage tank for the bathroom or kitchen. Air-to-air systems typically use fans to circulate warm air around the home and cannot be used to heat water.

Are heat pumps a renewable technology?

Because the air is heated by the sun, the energy that heat pumps produce is still classed as ‘renewable’, even though the pump itself is powered by electricity

Is my home suitable?

Heat pumps are most effective in homes which warm up quickly and retains the heat. Therefore a well-insulated, air-tight home is important

Will I need planning permission?

You won’t normally need planning permission for an ASHP, but if you live in a listed building or conservation area, then you’ll usually need the consent of your local authority.

How much space will I need?

While the heat pump itself doesn’t take a lot of space, they need to be positioned somewhere outside with enough air flow. An ASHP contains a fan so makes a low background noise. ASHPs are usually positioned at the side or back of a property. Inside will be a unit containing pumps and hot water. They are less disruptive than ground source heat pumps, as they do not require digging

How do they work?

ASHPs use the same technology as refrigerators, but in reverse: 

1. The ASHP absorbs heat from the outside air into a liquid refrigerant at a low temperature. 

2. Using electricity, the pump compresses the liquid to increase the temperature. 

3. It then condenses back into a liquid to release its stored heat. Heat is sent to your radiators or underfloor heating. 

4. The remainder can be stored in your hot water cylinder. You can use your stored hot water for showers, baths and taps.

Why might I need to replace my radiators?

Heat pumps produce heat at a lower temperature than a conventional central heating system so a larger area is required for the heat distribution – meaning bigger radiators may be needed.

How long does the install take?

This depends but installation can take between 3-8 days

How much maintenance is required?

Maintenance costs for an air source heat pumps are low. They are reliable, work automatically and most will operate for 20 years or more. Your installer should advise on any maintenance required, such as an annual check by you and a service every few years by a professional

Can I combine my heat pump with other renewable technologies?

Yes. You could combine heat pumps with other technologies to maximise your carbon savings and minimise your energy bills. For example, solar PV could be used to generate the electricity that powers the heat pump, and if this was coupled with a battery, stored power from the PV panels during the day could heat hot water for baths and showers at night.

How loud is a heat pump?

Unless the heat pump is working very hard (i.e. in cold weather or producing high temperature water), you can expect the noise to be a similar volume to a fridge, if you were standing within a couple of metres. You could easily hold a normal conversation next to it, without raising your voice. As it gets colder outside, this noise will increase while it’s operating, but should still allow you to hold a conversation easily, only raising your voice a little.

Does a heat pump produce hot water?

Standard ASHPs don’t provide hot water on demand like a combi boiler.

Back
Contact Found in: Pages Code of conduct Found in: Pages Cookie Policy Found in: Pages Feedback & Complaints Found in: Pages Cold Realities Community-Led Photographic Exhibition Found in: Projects From Cold Comfort to Clean Energy Found in: Retrofit Stories Take control of your comfort with smart heating Found in: Help & Advice Items Condensation, Damp and Mould Found in: Help & Advice Items Take control of your comfort with smart heating Found in: News Cold homes and health Found in: Help & Advice Items Winner announced: PECH design competition Found in: News COVID Winter Grant Scheme - Now Closed! Found in: News Community-Led Housing at Kings Tamerton Found in: Projects Bee solar party gets community buzzing! Found in: News Energy Suppliers Extra Support during COVID-19 Found in: News Climate conscious choices: Teresa's home energy transformation Found in: Retrofit Stories Free energy efficiency workshops for community orgs! Found in: News Everything you need to know about Heating Controls Found in: Help & Advice Items Improve your home comfort by upgrading your insulation Found in: Help & Advice Items WANTED Plymouth community organisations in need of solar Found in: News Draught-proofing: a quick comfort boost for your home Found in: News Improve the comfort of your home by upgrading your insulation Found in: News Planning application submitted for our exciting new community solar farm at Chelson Meadow Found in: News Plymouth’s old landfill site is set for a new life as a community-owned solar farm Found in: News Stay Safe from Carbon Monoxide Found in: Help & Advice Items Everything you need to know about Air Source Heat Pumps Found in: Help & Advice Items Our Solar Sites Found in: Pages Level up your lifestyle with a heat pump Found in: Help & Advice Items Draught-proofing Found in: Help & Advice Items Five home upgrades to keep you warm this winter Found in: Help & Advice Items Damp and Mould Video (Arabic) Found in: Help & Advice Items PEC Renewables Found in: Pages Engagement Found in: Pec In Action Categories Events Found in: Pages Our Second Solar Share Offer Found in: Projects Chelson Meadow Solar Farm Found in: Projects Everything you need to know about Solar Photovoltaic Panels Found in: Help & Advice Items Everything you need to know about External Wall Insulation Found in: Help & Advice Items Everything you need to know about Cavity Wall Insulation Found in: Help & Advice Items Rehomed solar panels go live! Found in: News Loft insulation - a simple guide for householders Found in: Help & Advice Items Whole House Plan: Anne's route map to carbon savings Found in: Retrofit Stories Avoiding overheating at home Found in: Help & Advice Items Davidson Prize Winners 2025! Found in: News Should I switch to a fixed tariff? Found in: Help & Advice Items Business Solar Found in: Pages Level up your lifestyle with a heat pump Found in: News Smart upgrades to boost your home's value and appeal Found in: Help & Advice Items Elevate your home with solar panels Found in: Help & Advice Items Major Funding Win for Home Retrofit Advice Services Found in: News Local Power Found in: Pec In Action Categories Help & Advice Found in: Pages Home Upgrades Found in: Pec In Action Categories About PEC Found in: Pages Future Fit Found in: Pages Get Involved Found in: Pages Simple DIY draught-proofing Found in: Help & Advice Items Ernesettle Solar Farm Found in: Projects Solar Schools Found in: Projects Youth Climate Action Workshops Found in: Projects Priority Services Register Found in: Help & Advice Items Save Water, Save Energy Found in: Help & Advice Items Our First Solar Share Offer Found in: Projects Tackling Fuel Poverty Found in: Pec In Action Categories Healthy Homes 2016 Found in: Projects Moths to a Flame Found in: Projects Everything you need to know about Floor Insulation Found in: Help & Advice Items What uses watt? Found in: Help & Advice Items Warm Homes Discount Found in: Help & Advice Items Energy Debt Found in: Help & Advice Items Energy Crisis: Autumn 2023 price cap advice Found in: News Students get hands on with solar Found in: News Results are in on heat pump research Found in: News New Future Fit home upgrade programme launched Found in: News OFGEM Price Cap Rise Found in: News Get creative on climate action – join PEC Pals! Found in: News Our Chelson Meadow solar farm has been unanimously given the green light! Found in: News We need your help! Found in: News Ofgem price cap announcement Found in: News We've got planning approval to build 70 affordable zero carbon homes Found in: News Sparkling celebration of creativity Found in: News WE HAVE LAUNCHED A CROWDFUNDER! Found in: News Watch our Green Homes Grant Webinar! Found in: News Green Homes Grant Found in: News Watch moths - Episode 1 Found in: News Warm Home Discount scheme closes soon Found in: News Lorient & Plymouth #UniteBehindTheScience Found in: News Festive wishes & office opening hours Found in: News Helping to Illuminate Plymouth! Found in: News We are Regiostars Found in: News SunPeople partners welcomed to Plymouth Found in: News PEC Pals to Illuminate Royal William Yard Found in: News Warm Home Discount scheme open now Found in: News FREE EV charge points for Plymouth businesses Found in: News PEC Pals 2024 Found in: Projects SunPeople Found in: Projects Warm & Well Found in: Projects External wall insulation scheme Found in: Projects Special help for Ham, St Budeaux & Devonport Found in: Projects Catch up on our 2023 AGMs Found in: News Emergency Credit Found in: Help & Advice Items Understanding our retrofit clients Found in: News Time to request your share withdrawal Found in: News Energy saving tips Found in: Help & Advice Items Get Ready for Winter 2023 - PEC Pals Found in: Projects Student guide to managing your energy bills Found in: Help & Advice Items Our impact in 2024 Found in: News Our impact in 2023 Found in: News Catch up on our 2025 AGMs Found in: News Sofia’s Retrofit Journey Found in: News Grant Funding Found in: Pages Step by Step to a Warmer, Healthier Home Found in: Retrofit Stories Future Fit Services Found in: Pages Retrofit Home Visit Found in: Pages A Family Home's Heat Pump Journey Found in: Retrofit Stories Grant funding unlocks rooftop solar for Jean Found in: Retrofit Stories Energy price cap and meter reading Found in: Help & Advice Items From plug-in heaters to renewable energy Found in: Retrofit Stories Warning over wrongly registered RTS electric meters  Found in: News Major milestone as “Walk in” advice Hub launched! Found in: News Revised planning application for Chelson Meadow solar submitted Found in: News Retrofit as Part of a Home Renovation Found in: Retrofit Stories Smart upgrades to boost your home’s value and appeal Found in: News Is your boiler ready for winter? Found in: Help & Advice Items New solar artwork a hit at Union Street Party Found in: News Retrofit Stories Found in: Pages Elevate your home with solar panels Found in: News Our impact in 2025 Found in: News Cancer Champions Found in: Projects Sunlight Gathering Found in: Projects Catch up on our 2024 AGMs Found in: News