Help & Advice
Whether you're struggling with your bills, confused by your energy supplier or wondering about how to improve your home's energy efficiency - help and advice is at your fingertips!
What do you need help & advice with?
We found 4 results:
Emergency Credit
It's distressing when you can’t afford to top up your meter. Here are some things your supplier can do to help.”
Emergency Advice, Financial Support,
Future Fit Home Upgrades Funding
Find out about grants to help you upgrade your home
Financial Support, Insulation & Heating,
What to do when you have energy debt
Getting into debt can be very stressful, here's our guidance on what to do
Financial Support, Emergency Advice,
Warm Homes Discount
The Warm Home Discount scheme is a £150 payment towards your energy costs over the winter if you meet certain criteria
Financial Support,
Frontline Worker Referrals
If you are a professional supporting a resident and wish to refer them to our services you can find all the information to do so through the link below:
Meet The Energy Team
Always on hand, the energy team are here to help you get the information you need.
![Clare Mains](https://pec-web.transforms.svdcdn.com/production/images/Staff-Portraits/claire-mains.jpg?w=400&h=250&auto=compress%2Cformat&fit=crop&dm=1702406244&s=ef321eb1f8b14b99daaacd98ad815f96)
Clare Mains
Advice Lead
![Rae Porter](https://pec-web.transforms.svdcdn.com/production/images/Staff-Portraits/Rae-porter.jpg?w=400&h=250&auto=compress%2Cformat&fit=crop&dm=1702406243&s=12f56fa903dc4b32edafd4cbbbda94f2)
Rae Porter
Senior Advisor
![Christine Watchman](https://pec-web.transforms.svdcdn.com/production/images/Staff-Portraits/christine-watchman.jpg?w=400&h=250&auto=compress%2Cformat&fit=crop&crop=focalpoint&fp-x=0.3073&fp-y=0.1888&dm=1702406244&s=e0ad9622c4b78b981d84a472bd918cae)
Christine Watchman
Energy Advisor
![Katie Hughes](https://pec-web.transforms.svdcdn.com/production/images/Staff-Portraits/Katie-Hughes.jpg?w=400&h=250&auto=compress%2Cformat&fit=crop&dm=1702406242&s=cb54302ff0f9afb685e4c59318d925af)
Katie Hughes
Energy Advisor
![Tom Brown](https://pec-web.transforms.svdcdn.com/production/images/Staff-Portraits/Tom-Brown.jpg?w=400&h=250&auto=compress%2Cformat&fit=crop&crop=focalpoint&fp-x=0.4926&fp-y=0.2683&dm=1702406243&s=576534d8cc115c118524da70afa0af87)
Tom Brown
Energy Advisor
![Kate McEvoy](https://pec-web.transforms.svdcdn.com/production/images/Staff-Portraits/Kate-McEvoy.jpeg?w=400&h=250&auto=compress%2Cformat&fit=crop&crop=focalpoint&fp-x=0.5123&fp-y=0.3394&dm=1702406241&s=c8bd4e2cc9111a8d3fd603be453784ae)
Kate McEvoy
Energy Team Administrator
![Justin Bear](https://pec-web.transforms.svdcdn.com/production/images/Staff-Portraits/justin-bear.jpg?w=400&h=250&auto=compress%2Cformat&fit=crop&dm=1702406244&s=aeb53a0198502ce9daab09d745f7723a)
Justin Bear
Retrofit Lead
Jason Hargreaves
Senior Advisor
![Katie Storr](https://pec-web.transforms.svdcdn.com/production/images/Staff-Portraits/Katie-Storr.jpg?w=400&h=250&auto=compress%2Cformat&fit=crop&dm=1702406242&s=8c81b8ee83de0a8aa77b63a14ae2da88)
Katie Storr
Energy Advisor
![Didier Cavrot](https://pec-web.transforms.svdcdn.com/production/images/Staff-Portraits/Didier-Cavrot.png?w=400&h=250&auto=compress%2Cformat&fit=crop&crop=focalpoint&fp-x=0.4999&fp-y=0.3211&dm=1702406241&s=b151db715e8517e56d92155754b8c3ea)
Didier Cavrot
Energy Advisor
![Tom Price](https://pec-web.transforms.svdcdn.com/production/images/Staff-Portraits/Tom-Price.png?w=400&h=250&auto=compress%2Cformat&fit=crop&dm=1702406243&s=fcd206a703643333820df1f1357242da)
Tom Price
Energy Advisor
![Tasmin Schofield](https://pec-web.transforms.svdcdn.com/production/images/Staff-Portraits/Tasmin-schofield.jpg?w=400&h=250&auto=compress%2Cformat&fit=crop&dm=1702406243&s=0d9f57962a8eb456347f6271cb685314)
Tasmin Schofield
Project Support
![Sophie Short](https://pec-web.transforms.svdcdn.com/production/images/Staff-Portraits/Sophie-Short.png?w=400&h=250&auto=compress%2Cformat&fit=crop&dm=1702406243&s=24bcc1282db989b6529e1a8a8b021e00)
Sophie Short
Project Support
![Maggie Innes](https://pec-web.transforms.svdcdn.com/production/images/Staff-Portraits/Maggie-Innes.jpg?w=400&h=250&auto=compress%2Cformat&fit=crop&crop=focalpoint&fp-x=0.5348&fp-y=0.4387&dm=1702406242&s=c97ebc2600117b91e366f124cec145e6)
Maggie Innes
Project Support
![Maria McCann](https://pec-web.transforms.svdcdn.com/production/images/Staff-Portraits/Maria-McCann.png?w=400&h=250&auto=compress%2Cformat&fit=crop&dm=1702406243&s=9fa8199621c18ce8ff837dcc04fde3d5)
Maria McCann
Project Support
Cant find what you are looking for?
Fill in our contact form and we’ll be in touch within 24 hours.
For emergencies only, you can call our helplines below - leave a message and we’ll call you back within 24 hours.