I am a home owner
When you own your own home, energy efficiency might be the last thing on your mind, but you don't need to live in a cold, damp home. It's something that can be improved. We can help!
Our friendly advisors
are fully trained to work in the community. All have a Level 3 City & Guilds in Energy Awareness. They will listen to your needs and can also:
- Visit you in your home
- Attend a group or drop in
- Go along to community events
- Hold training sessions or workshops.
How we can help
Click on the images below to read more.
Energy advice
If you want help to understand energy, to find out more about grants and support you may be entitled to, or to learn how to use energy well, you can talk to us to:
- Reduce bills
- Switch energy supplier or tariff
- Prevent waste
- Apply for the Warm Home Discount
- Join Priority Service Registers
- Reduce carbon emissions.
Support
If you need support with energy, we can talk to suppliers for you to:
- Address energy debt
- Help arrange payment plans
- Resolve disputes
- Sort out meter confusion
- Support your complaints.
Support
We can talk to suppliers for you.
Heating & boilers
Everyone should have a warm and healthy home. As a homeowner you can talk to us to:
- understand heating controls better
- tackle damp and mould
- find current government grants and schemes to upgrade heating and boilers (such as ECHO).
Heating & boilers
Everyone should have a warm and healthy home.
Insulation or solar PV
If your home needs better insulation or you are interested in renewable energy, you can talk to us to:
- Find current government grants and schemes for floor, loft, cavity and external wall insulation and solar PV.
- Small things may make a difference too, read about your options in simple changes.
Insulation or solar PV
Effective ways to save money and energy.
Simple changes
We can help you make small steps to make a big difference. Talk to us about:
- Draught proofing
- Free curtains
Simple changes
Small steps can make a big difference.
Contact Us
Find out more about how we can help - just give us a ring, text or send us an email.
Email Us 01752 477117
Inspiration from other homeowners
Do you have the financial means to upgrade your home? Find out what others have done with our series of case studies...
Read More
Advice guides
We have a wide range of downloadable advice guides: from switching to getting solar, heating controls to lighting, we've got you covered.
Read More
Damp & mould video
Watch our short animation about how to keep damp and mould from your home.
Read More
Priority Services Register
Of pensionable age, suffer from long-term ill health, are registered disabled or have a hearing or visual impairment?
Read More
Save water, save energy
Around 20% of your energy costs are for heating water. Reduce your water waste and you'll save money on your energy and water bills.
Read More
Switching supplier or tariff
Don't pay more than you need to, we can help you switch and save up to £200 a year.
Read More
Warm Home Discount
It will be a payment applied to your electricity or gas bill. If you're on a prepay meter, a top-up voucher.
Read MoreHow the Energy Team have helped...
Peter and Sarah had a hard to heat home. It was uncomfortable to live in and staying warm was costing them over £120 a month.
We can't tell you what a difference this has made, now I can sit in the lounge without being wrapped in a blanket and wearing a wool hat!
We helped them to find a scheme to install free loft and floor insulation. Now they find it much easier to stay warm and without worrying about the bill.
Spencer had lived without heating for 6 years but had a £580 debt from standing charges on his gas meter.
I hadn't realised how much living in the cold affected my health. Now my home feels comfortable, I have more energy, sleep better at night and haven't had a cold.
Following our visit the energy supplier agreed to write off the debt, and Spencer also received a fully funded boiler so he has affordable warmth in his home.
Susan is a pensioner who was living in a home with a broken boiler. As she had links to the military, we accessed a special grant to get her a new boiler free of charge.
I felt so embarrassed that I never invited anyone into my house, I hated it. Now it feels cosy and finally a home I can be proud of and want to be in.
This meant that she no longer heated a single room with her oven.