Frontline Workers
PEC works with partners across the city to share learning and reach more local residents in need of energy advice
This section is for frontline workers supporting people in energy crisis in Plymouth - find out more about how to make referrals and access advice resources and training opportunities
Our Energy Team offer a free advice service to support people with energy issues in Plymouth. We work with frontline workers across the city to help local residents tackle energy issues they may be facing.
Evidence shows a strong link between good health and wellbeing and a healthy home. If you are supporting a resident that has energy issues, we can work alongside them, and you, to resolve it.
We can provide mediation with suppliers, landlords and housing associations where needed.
We will always prioritise people who are in a ‘no heat’ situation or at risk of self-disconnection.
We can also support residents to apply for energy related grants, energy efficiency measures, schemes to tackle cold, damp homes and to maximise income.
How people can access support
- By phone on 01752 477117
- By email to energyteam@plymouthenergycommunity.com
- In the home – we offer home visits if otherwise access to support by PEC is not possible. Please ask for an appointment with a PEC Advisor.
- In the community, at accessible events in the city – details are available on our website, on our social channels and in our newsletter.