Crisis and Resilience Fund
We work with Plymouth City Council to deliver the Crisis and Resilience Fund, supporting residents who are vulnerable to the impacts of cold or damp homes
The Crisis and Resilience Fund is funded by the UK Government and offers support to low-income households experiencing financial hardship or crisis. Particularly where there are additional vulnerability factors.
Households may be eligible where one or more risk factors apply:
- Recent crisis events such as loss of income, housing instability, relationship breakdown, or hospital discharge
- Health conditions or disability within the household
- Low income or reliance on means-tested benefits
- Someone in the household is of pension age
- Families with children living in the property
- Experiencing fuel poverty or difficulty affording energy costs, including heating oil prices
- Living in a cold, damp or hard-to-heat home
Eligibility may also be determined through referral or identification by partner organisations, including outreach to households identified as vulnerable.
Access is through referral by a professional. For example, a health worker, Wellbeing or Family Hub, social care service, or other community support professional.
Residents may also be supported if they attend a PEC drop-in service. Households must evidence needs and find it difficult to afford energy bills or keep a home warm and free from damp.
Energy-related support may include:
- Direct payments to an energy supplier
- Fuel vouchers
- Damp and mould repairs or kits to treat issues
- Heating or plumbing repairs
- Simple energy efficiency measures, such as heated blankets or radiator panels
- Energy advice to resolve issues or make bills more affordable
Households may not be eligible where:
- No financial hardship or crisis is present
- The requested support duplicates assistance already given for the same need
- The need can be met through a statutory scheme or grant more appropriate
- The household does not live within the Plymouth local authority area
Applications may also be declined where there is not enough information provided to assess eligibility.
We support residents who are vulnerable to the impacts of cold or damp homes. This includes:
- Households on low incomes,
- People living with long-term health conditions or disabilities
- Those at increased risk of harm from cold or energy-inefficient housing
Referrals
To find out more about how to refer clients to us for support, visit our referrals page.