Contact Us

Although we don't have an office where you can just drop in and see us, you can call, email or write to us.

Our office hours are 9am - 5pm, Monday to Friday and we are closed on public holidays.

If you are a resident seeking advice and support, or a partner organisation wishing to make a referral, please contact us on:

Tel: 01752 477117

For the Future Fit programme, home energy performance upgrades (such as insulation/heating), please contact us on:

Tel: 01752 477990

For all other general enquiries (solar for businesses, zero-carbon homes, events, media, investment), please contact us on:


If you are phoning, please leave a voicemail and one of the team will get back to you as soon as possible. Please be specific about why you are getting in touch, and leave your phone number and/or email address so that we can contact you.

Our postal address is:

Plymouth Energy Community
Ballard House

If you have any feedback or would like to make a complaint
, please visit our Customer Feedback & Complaints Policy here.

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