Help & Advice
Whether you're struggling with your bills, confused by your energy supplier or wondering about how to improve your home's energy efficiency - help and advice is at your fingertips!
What do you need help & advice with?
We found 25 results:
Warm Homes Discount
The Warm Home Discount scheme is a £150 payment towards your energy costs over the winter if you meet certain criteria
Financial SupportEnergy Price Cap and Meter Reading
Submit a meter reading each time the price cap is changed
Energy SavingIs your Boiler ready for winter?
Get your boiler serviced ahead of winter to avoid issues later
Energy Saving, Insulation & HeatingEnergy Debt
Getting into debt can be very stressful, here's our guidance on what to do
Financial Support, Emergency AdviceEnergy Saving Tips
Reduce energy waste to lower your bills
Energy Saving, DIY Solutions, Insulation & HeatingShould I switch to a fixed tariff?
Switching to a fixed tariff could lower your energy costs but they aren't right for everyone...
Billing AdviceFrontline Worker Referrals
If you are a professional supporting a resident and wish to refer them to our services you can find all the information to do so through the link below:
Meet The Energy Team
Always on hand, the energy team are here to help you get the information you need.
 
                                            Clare Mains
Advice Lead
 
                                            Rae Porter
Project Coordinator
 
                                            Becky Anderson
Project Support
 
                                            Christine Watchman
Energy Advisor
 
                                            Donna Ryall
Energy Advisor
 
                                            Emma West
Project Support
 
                                            Jacob Whitnell
Project Support
 
                                            Kate McEvoy
Project Support
 
                                            Katie Hughes
Energy Advisor
 
                                            Liam Crayford
Energy Advisor
 
                                            Nikki Durbin
Energy Advisor
 
                                            Tom Brown
Energy Advisor
 
                                            Sophie Brain
Energy Advisor
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